Which training materials should always be available per Back of House (BOH) standards?

The availability of both Recipe Cards and Crew Pocket Guides is essential per Back of House (BOH) standards for a variety of reasons. Recipe Cards provide clear instructions and standardized methods for food preparation. They ensure consistency in the taste and presentation of dishes, which is critical for maintaining the quality that customers expect from Chipotle. These cards help staff quickly reference necessary ingredients and preparation methods, particularly during busy service times.

Crew Pocket Guides serve a slightly different but equally important purpose. They provide essential operational information and best practices, covering everything from food safety protocols to customer service techniques. Having these guides readily accessible allows team members to reinforce their training, make informed decisions, and ensure adherence to company policies.

The combination of these materials creates a well-rounded training framework that supports efficiency, quality, and safety in the kitchen. Together, they promote cohesiveness among the staff and help new employees integrate into the team effectively. Therefore, having both Recipe Cards and Crew Pocket Guides readily available aligns with Chipotle's commitment to operational excellence and guest satisfaction.